The Inheriture Team does not access or interact with customers' estate data as part of normal operations. There are cases where a customer requests that Inheriture access their estate, or where required by law. All estate data is access-controlled, accompanied by customer approval, and carries with it documentation surrounding the reason for access and the access start and end time. An Inheriture Team member's violation of our customer data access policy will result in immediate dismissal.
(We do analyze anonymous, aggregate data for internal business purposes. See our privacy policy for details.)
Your Inheriture account password is secured using best practices! Even if someone were to steal the Inheriture database of passwords, they would not know your password and would be forced to (very slowly!) guess every possible password in order to find it.
Your data is encrypted when stored on our servers.
We retain account data for a period of time after an account expires, whether through trial expiration or subscription expiration, unless you delete your account.
Once an account has become inactive beyond the period of time described below, we will delete its estate data - if you don't need Inheriture, we don't need your account data, and you probably don't want us to have it. (Keep in mind that if you cancel your account, it remains active until the end of your subscription. The timeline below doesn't start until that subscription expires.)
We will delete accounts and their data:
Our entire infrastructure is built on technology that is trusted by government agencies. It manages risk and undergoes recurring assessments to comply with industry standards, including:
PCI is an arduous security standard that companies must adhere to when processing credit cards. We use a PCI certified payment provider (Stripe) to process our credit cards, and have engineered our payment forms in such a way that your payment details are sent directly to Stripe's systems rather than to ours, further increasing security.
All data sent between your computer and Inheriture is bank-grade or better encryption. Inheriture forces your browser to use an encrypted connection and won't let your computer talk to our servers unless that connection is secure.
If you need to get our attention about anything else security related, please do so at support@inheriture.com. To learn more about how we protect your data from a legal standpoint, we spell all of that out in our privacy policy. For even lighter reading, take a look at our Terms of service.